Professional Will Writing and Estate Planning

Privacy Policy
At Maplebrook Wills Basingstoke (“Maplebrook Wills” or “Maplebrook”) we take the privacy of our users extremely seriously. We are committed to safeguarding the privacy of our users while providing personalised and valuable service.
This Privacy Policy explains the data processing practices of Maplebrook Wills. If you have any requests concerning your personal information or any queries about these practices please contact our Privacy Officer by e-mail at info@maplebrook-wills.co.uk.
Our site contains links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.
Information collected
Personal information is collected by Maplebrook Wills, who are registered with the UK’s Information Commission as Data Controllers by the Data Protection Act 1998. References in this privacy policy to “Maplebrook Wills”, “we”, “us”, “our” or similar refer to Maplebrook Wills operating the website.

We collect personally identifiable information about you (your “Data”) through:
The use of enquiry and registration forms
The provision of your details to us either online or offline

• Name

• Job title

• Company name

• Company address, phone and fax number

• Home address and phone number

• Mobile telephone number

• Email address

• Date of birth

Providing our users with a personalised service
Processing orders, registrations and enquiries
Conducting market research surveys
Allowing users to participate in interactive features of our service, where they choose to do so
Providing you with information about products and services we offer (if you agree to receive such information)
We may also disclose your information by a properly executed court order or as otherwise required to do so by law. We reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our sites.

Use of cookies and other tracking devices
Like most websites, our website uses cookies to help inform and improve the way we provide our service to you.
A cookie is a small file of letters and numbers that we put on your computer when you visit our website. These cookies allow us to distinguish you from other users of the website, and provide us with non-identifiable information that can help us improve the service we provide.  By browsing our website, you are implying your consent to our use of cookies. Suppose you do not consent to our use of cookies. In that case, you should adjust your browser settings to disallow their use or install the Google Analytics Opt-out browser add-on before using our website. However, this could affect the functionalities available to you.
There are different types of cookies, which serve different purposes. We use analytical and marketing cookies.
Analytical cookies recognise and count the number of visitors, the way each visitor behaves on the website, and a limited amount of non-identifiable demographical information such as age and gender. These analytical cookies are third party cookies, collected by Google Analytics for our benefit. If you do not wish to be tracked, you can disable these cookies by adjusting your browser settings, or by installing the Google Analytics Opt-out browser add-on.
Marketing cookies are used to identify past visitors of our website as they browse the web. This allows us to show targeted advertising to you when you are visiting other websites. Again, these types of cookies are widely used by companies who wish to advertise to past visitors of their website. We will only hold these cookies for 30 days from each visit. These cookies are also collected by Google Analytics and can be disabled in the same way as Analytical cookies, by adjusting your browser settings or installing the Google Analytics Opt-out Browser Add-on.
For more information about our use of cookies, please email info@maplebrook-wills.co.uk or visit the Contact Us section of our website.
Security policy
We have appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside Maplebrook Wills to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.
User access and control of data
If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please get in touch via info@maplebrook-wills.co.uk or visit the “Contact” section of our website.
By the Data Protection Act 1998, you may request a copy of the personal information we hold about you by contacting the Privacy Officer by e-mail at info@maplebrook-wills.co.uk. We may charge the statutory allowable fee for the provision of this information.
Changes to this policy
This policy is effective from 20th April 2018. From time to time we may make changes to this privacy policy to reflect any changes to our privacy practices by changes to legislation, best practices or website enhancements.